SugarCRM is a robust, enterprise-level, web-based CRM solution comparable to SalesForce.com and Microsoft DynamicsCRM. SugarCRM is an open source application that not only has a freely available Community Edition, but that also offers enhanced support and functionality through commercially available Professional and Enterprise Editions.
SugarCRM combines a variety of features into one complete package, including:
- Contact Management
- Group Calendars
- Sales Force Automation
- Project Management
- Issues Tracking
- Integrated Email Marketing Campaigns
SugarCRM is a modular system that makes it so that you can turn on and off the features that are best suited to your business. Additionally, the open source license allows the application to be readily customized to meet any need.
VMT has extensive experience implementing CRM solutions, including SugarCRM. As with any powerful and flexible application, SugarCRM can sometimes be intimidating. VMT can advise you on overall best practices for SugarCRM implementations, including recommended modules, integration options, and the best ways to configure SugarCRM for your business.