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Customer Relationship Management Solutions
VMT has experience with a broad variety of CRM solutions including:
Sugar CRM: This robust open source CRM platform has multiple editions including Community, Professional, and Enterprise to meet the needs and budget of any organization. Sugar’s modular system allows you to turn features on or off based on your requirements. Our team is happy to work with you to scope out your project and identify the appropriate version of Sugar and integrate the system with your existing business processes.
Microsoft Dynamics: As a Microsoft Partner, we have expertise in deploying Microsoft Dynamics for clients. Microsoft's CRM solution can better connect you with your customers, help reduce your IT costs, while better equipping you to respond to changing business conditions. Using Microsoft Dynamics you will gain better business insights resulting in improved financial management. We have found this to be the ideal solution for organizations that are already running Microsoft tools.
Salesforce.com: Our technical team is skilled in deploying and integrating Salesforce solutions for clients looking to grow revenue, increase customer satisfaction and reduce expenses. This user-friendly software solution offers point and click customization for sales automation and provides real time analytics to empower you to make better business decisions.
CiviCRM: This open source software application is specifically geared towards meeting the needs of advocacy and non-profit organizations and other non-governmental groups. CiviCRM can easily integrate with websites built in Drupal or Joomla! to provide a powerful data management solution that leverages your online presence.
Custom Databases: Our experienced team can develop custom CRM applications to track contacts, sales information, inventory, orders, and even research data. Our developers can house all of your information on or off-line in a well-organized, searchable database that provides for regular updates.
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